Our Service Terms
Terms and Conditions
Price terms:
All prices are subject to change without notice.
Our price terms are straightforward and transparent, ensuring no hidden fees or surprises. We offer competitive rates with flexible payment options to suit your budget and convenience.
`Cancellation / Postponement / Reschedule
• Please let us know as soon as possible, in writing, if you cannot attend a course which you have booked for.
• If less than 5 working days’ notice is given, the full course fee will be payable.
• If less than 10 working days’ notice is given, 50% of the course fee will be payable.
• Cancellations or postponements must be done in writing, either by email, letter or fax.
• The date of cancellation / postponement shall be the date received by Serurubele Guest House.
• Full refunds will only be given if you have given us 10 working days’ notice before the course commencement date.
• Refunds will be processed, two weeks from the date on which supporting documents have been submitted to info@serurubeleguesthouse.com
• Serurubele reserves the right to withdraw / reschedule a booking at any time when a need arise.